Legal agreement governing your use of aura77 online gaming platform
Last Updated: January 15, 2026
Important Notice: By registering an account, accessing, or using any service provided by aura77, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree with any part of these terms, you must not use our platform. These terms constitute a legally binding agreement between you and aura77.
You must be at least 21 years old to register and play on aura77.
You are responsible for maintaining the confidentiality of your login credentials.
All games must be played fairly. Any cheating or abuse will result in immediate account termination.
Identity verification is required before your first withdrawal can be processed.
All bonuses are subject to specific wagering requirements and terms.
We promote responsible gaming and provide tools to help you maintain control.
In these Terms & Conditions, the following terms shall have the meanings set forth below unless the context clearly requires otherwise:
You must be at least 21 years of age to register an account and use aura77 Services. By registering, you represent and warrant that you have reached the age of majority in your jurisdiction and possess the legal capacity to enter into this binding agreement. We reserve the right to request proof of age at any time, and failure to provide satisfactory documentation will result in immediate account suspension pending verification.
Our Services are intended for residents of Indonesia. While we operate as an international platform, you must be physically located in Indonesia at the time of registration and when accessing our Services. You may not use VPN, proxy, or other location-masking technology to circumvent geographic restrictions. We reserve the right to verify your location and refuse service to players from restricted jurisdictions.
To create an Account, you must provide accurate, current, and complete information including your full legal name, date of birth, residential address, email address, and phone number. You may register only one Account. Multiple accounts registered by the same person or household are strictly prohibited and will result in closure of all accounts and forfeiture of any balances. You must keep your registration information up to date and notify us immediately of any changes.
You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. All activity conducted through your Account will be deemed to have been conducted by you, and you will be held responsible for all transactions, bets, and actions taken. If you suspect unauthorized access to your Account, you must notify our customer support team immediately via live chat or email at [email protected].
The following categories of persons are prohibited from registering or using aura77 Services: individuals under 21 years of age; individuals who have previously been excluded or self-excluded from aura77 or any other gaming platform; individuals residing in jurisdictions where online gaming is prohibited; employees of aura77, our affiliates, game providers, and their immediate family members; and individuals acting on behalf of or in collusion with other players.
As part of our commitment to security and regulatory compliance, aura77 implements mandatory Know Your Customer (KYC) procedures. Before processing your first withdrawal, we require verification of your identity, age, and address. Acceptable documents include a government-issued photo identification (KTP, passport, or driver's license), proof of address (utility bill, bank statement, or government correspondence dated within the last three months), and in some cases, verification of your payment method (bank account statement or e-wallet screenshot).
You must submit verification documents within 30 days of account registration or upon request by our compliance team, whichever comes first. Failure to complete verification within the specified timeframe may result in temporary account restrictions including inability to withdraw funds, deposit limits, or complete account suspension. We aim to review and process verification documents within 72 hours of submission, though complex cases may require additional time.
We reserve the right to request additional documentation or information at any time, particularly for high-value transactions, unusual account activity, or where we have reasonable grounds to suspect fraudulent activity, money laundering, or breach of these Terms. Enhanced due diligence procedures may include source of funds verification, video verification calls, or additional identity documents. Failure to comply with enhanced due diligence requests will result in account suspension and potential closure.
aura77 accepts deposits via Indonesian bank transfers (including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Danamon, and Bank Permata) and e-wallets (including OVO, DANA, GoPay, ShopeePay, and LinkAja). All transactions must be conducted in Indonesian Rupiah (IDR). The minimum deposit amount is Rp 10,000 unless otherwise specified for particular payment methods or promotional offers.
Most deposits are processed instantly or within a few minutes. However, processing times may vary depending on your payment provider, banking hours, and Indonesian public holidays. We do not charge processing fees for deposits, though your bank or payment provider may impose their own charges. You are responsible for ensuring sufficient funds are available in your payment method to complete the transaction.
All deposits must originate from a payment method registered in your own name. Third-party payments are strictly prohibited. We reserve the right to request verification that you are the legitimate owner of any payment method used to fund your Account. Deposits from payment methods not registered in your name will be returned, and your Account may be suspended pending investigation.
aura77 maintains strict anti-money laundering (AML) policies in accordance with international standards. We monitor all transactions for suspicious activity. Deposits followed immediately by withdrawal requests without reasonable gaming activity may be flagged for review. We reserve the right to report suspicious transactions to relevant authorities and may be required to freeze accounts and funds pending investigation.
You may request a withdrawal of your available Account balance at any time, subject to completion of KYC verification, fulfillment of any applicable bonus wagering requirements, and compliance with these Terms. Withdrawals will be processed to the same payment method used for deposit unless exceptional circumstances justify an alternative method. The minimum withdrawal amount is Rp 50,000.
Verified accounts typically receive withdrawals within 24 hours for Indonesian bank transfers and within a few hours for e-wallet withdrawals during business days. Processing times may be extended during weekends, Indonesian public holidays (including Idul Fitri, Nyepi, and Indonesian Independence Day), or periods of high volume. First-time withdrawals and withdrawals exceeding Rp 50,000,000 may require additional security review and take up to 72 hours to process.
We reserve the right to impose withdrawal limits based on account status, verification level, transaction history, and risk assessment. Standard withdrawal limits are Rp 100,000,000 per transaction and Rp 500,000,000 per month, though VIP players may request higher limits. Accounts with pending bonus wagering requirements cannot withdraw funds until the requirements are met or the bonus is forfeited. We reserve the right to refuse withdrawal requests if we have reasonable grounds to suspect fraudulent activity, breach of Terms, or violation of applicable laws.
aura77 does not charge withdrawal fees for the first three withdrawals per month. Subsequent withdrawals within the same month may incur a processing fee of 2% or Rp 25,000, whichever is greater. Your receiving bank or e-wallet provider may impose additional charges which are beyond our control and your responsibility.
Bonuses and promotions are offered at aura77's sole discretion and may be modified, suspended, or terminated at any time without prior notice. Unless otherwise stated, bonuses are available only to eligible players who have completed account registration, submitted accurate information, and have not previously abused bonus offers. One bonus per player, household, IP address, and payment method unless explicitly stated otherwise.
All bonuses are subject to wagering requirements before associated funds can be withdrawn. Standard wagering requirements range from 5x to 30x the bonus amount depending on the promotion type. Wagering contributions vary by game type: slots typically contribute 100%, table games 10-20%, live dealer games 10%, and sports betting varies by odds. Full wagering contribution tables are displayed on each promotion page. You must complete wagering requirements within the specified validity period (typically 14 to 30 days) or the bonus and any associated winnings will be forfeited.
aura77 strictly prohibits bonus abuse including but not limited to: creating multiple accounts to claim bonuses multiple times, coordinated play or collusion with other players to meet wagering requirements, using betting strategies specifically designed to exploit bonus terms with minimal risk, and providing false information to qualify for bonuses. We employ sophisticated detection systems to identify bonus abuse. Any player found engaging in bonus abuse will have all bonuses and associated winnings voided, their Account closed, and may be reported to relevant authorities.
When playing with bonus funds, a maximum bet limit applies. Unless otherwise specified, the maximum bet is Rp 25,000 per spin or hand while bonus funds are active. Exceeding this limit may void the bonus and any winnings derived from it. Sports betting maximum stakes with bonus funds are determined on a per-promotion basis and clearly displayed in the terms of each offer.
All players must engage with our Services in good faith and in accordance with the rules of each game. You agree not to: use software, bots, or automated systems to play games or place bets; exploit technical errors, bugs, or vulnerabilities in our platform or games; collude with other players to gain unfair advantage; engage in chip dumping, money passing, or other forms of fraud; or use any strategy or technique that aura77 reasonably determines to be abusive or contrary to the spirit of fair play.
Each game available on aura77 has specific rules governing gameplay, payouts, and house edge. You are responsible for familiarizing yourself with the rules of any game before playing. Game rules are accessible within each game interface or via our help section. In the event of a dispute regarding game outcome, our records will be considered final and binding. We reserve the right to void bets and refund stakes where technical errors or malfunctions have affected game outcomes.
Sports betting on aura77 is governed by the specific rules of each sport and betting market. Bets are settled based on official results from the relevant governing body. In cases of postponed, abandoned, or cancelled events, settlement rules vary by sport and market and are detailed in our sports betting terms. We reserve the right to void bets placed on events affected by match-fixing, corruption, or other integrity issues. All odds are subject to change until the bet is confirmed.
The following activities are strictly prohibited: using aura77 Services for money laundering or any illegal purpose; uploading, posting, or transmitting harmful content including viruses, malware, or spam; attempting to gain unauthorized access to other users' accounts or our systems; engaging in harassment, abuse, or threatening behavior toward other players or staff; reverse engineering, decompiling, or attempting to extract source code from our platform; and using our Services while located in a restricted jurisdiction.
You may request closure of your Account at any time by contacting customer support. Upon closure request, any pending bets will be settled, bonus funds will be forfeited, and your remaining real money balance will be returned to you via your registered payment method after verification. Account closure is permanent and cannot be reversed. If you wish to use aura77 Services again in the future, you must register a new account.
We reserve the right to temporarily suspend your Account if we have reasonable grounds to suspect: breach of these Terms & Conditions; fraudulent activity or money laundering; use of the platform by a minor or prohibited person; duplicate accounts or identity fraud; technical exploitation or cheating; or any activity that poses a risk to aura77, other players, or the integrity of our Services. During suspension, you will not be able to access your Account, place bets, or request withdrawals. We will communicate the reason for suspension and expected resolution timeline where possible.
We may terminate your Account immediately without prior notice if: you have materially breached these Terms & Conditions; you have engaged in fraudulent, illegal, or abusive conduct; you have provided false information during registration or verification; multiple accounts are detected; or we are required to do so by law or regulatory authority. Upon termination, all bonuses and bonus winnings will be forfeited. Real money balances may be withheld if we have reasonable grounds to believe the funds were obtained through fraudulent means or breach of Terms. Where funds are legitimately held, they will be returned after deduction of any amounts owed to aura77.
All content on the aura77 platform including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, and software is the property of aura77, our affiliates, or our content suppliers and is protected by Indonesian and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from our platform without express written permission. The aura77 name and logo are registered trademarks, and you may not use them without authorization.
To the maximum extent permitted by applicable law, aura77 shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use our Services, including but not limited to loss of profits, loss of data, or business interruption. This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other legal theory. Our total liability to you for all claims arising from your use of the Services shall not exceed the total amount deposited by you into your Account during the six months preceding the claim. Some jurisdictions do not allow limitation of liability for certain damages, and in such jurisdictions, our liability is limited to the maximum extent permitted by law.
These Terms & Conditions and any disputes arising from your use of aura77 Services shall be governed by and construed in accordance with international gaming industry standards and principles of fairness. Where applicable, Indonesian law shall apply to the extent it does not conflict with the nature of our international operations.
In the event of any dispute, claim, or controversy arising from these Terms or your use of our Services, you agree to first contact our customer support team at [email protected] to attempt resolution through good-faith negotiation. We will investigate all complaints thoroughly and respond within 10 business days. If the dispute cannot be resolved through customer support, it may be escalated to our management team for further review.
We take all player complaints seriously and maintain a formal complaints procedure. To file a complaint, contact our support team with a detailed description of the issue, relevant dates, account information, and any supporting documentation. We will acknowledge receipt within 48 hours and provide a full response within 10 business days. If you are not satisfied with our resolution, you may have the right to escalate to an independent dispute resolution service, details of which will be provided upon request.
aura77 is committed to promoting responsible gaming and providing a safe entertainment environment. We offer comprehensive responsible gaming tools including deposit limits, loss limits, session time limits, reality check reminders, and self-exclusion options. You can access these tools through your Account settings or by contacting customer support. If you feel that gaming is negatively impacting your life, we strongly encourage you to use these tools and seek professional help. Self-exclusion can be requested for periods ranging from 24 hours to permanent closure. During self-exclusion, you will not be able to access your Account or receive promotional communications. For more information, please visit our Responsible Gaming page.
Your privacy is important to us. The collection, use, and protection of your personal data are governed by our Privacy Policy, which forms an integral part of these Terms & Conditions. By using aura77 Services, you consent to the collection and processing of your personal information as described in our Privacy Policy. We employ industry-standard security measures to protect your data from unauthorized access, disclosure, or loss. However, no data transmission over the internet or electronic storage system is completely secure, and we cannot guarantee absolute security. For full details on how we handle your personal information, please read our Privacy Policy.
aura77 reserves the right to modify, amend, or update these Terms & Conditions at any time at our sole discretion. When changes are made, we will update the "Last Updated" date at the top of this page and notify registered players via email or on-site notification. Material changes that significantly affect your rights or obligations will be communicated with at least 14 days' notice before taking effect. Your continued use of aura77 Services after any changes constitute acceptance of the revised Terms. We encourage you to review this page periodically to stay informed of any updates. If you do not agree with any changes, you must discontinue use of our Services and close your Account.
If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect to the maximum extent permitted by law.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of aura77 to be effective.
You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent. We may assign, transfer, or delegate our rights and obligations to any third party at our sole discretion, including in connection with a merger, acquisition, or sale of assets.
These Terms & Conditions, together with our Privacy Policy, Responsible Gaming Policy, and any game-specific rules, constitute the entire agreement between you and aura77 regarding use of our Services and supersede all prior agreements, understandings, and communications, whether written or oral.
If you have any questions, concerns, or require clarification regarding these Terms & Conditions, please contact our customer support team:
Our customer support team is fluent in both English and Bahasa Indonesia and operates in Western Indonesia Time (WIB, UTC+7). We are committed to responding to all inquiries promptly and professionally.
Acknowledgment: By clicking "I Agree" during registration, checking the acceptance box, or by accessing and using aura77 Services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. You confirm that you are at least 21 years of age, are legally permitted to use online gaming services in your jurisdiction, and accept full responsibility for compliance with all applicable laws and regulations.
Explore our other legal pages and resources to better understand your rights and our policies.